Accessibility statement

The Ministry of Health is committed to making its website accessible in accordance with Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices, transposing Will open in a new window Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 Will open in a new window .

This accessibility statement applies to the website www.sanidad.gob.es, excluding embedded content from other domains.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the non-compliance of the aspects listed below.

Inaccessible content

The content listed below is not accessible for the following reasons:

  1. Lack of compliance with Royal Decree 1112/2018

    1. Es posible que exista algún eproductor de vídeo que no dispone de un modo de operación que permita mostrar los subtítulos existentes [requisito número 7.1.1 de la norma UNE-EN 301549:2022 Reproducción de subtítulos].
    2. It is possible that there is a video player that does not have an operating mode that allows existing subtitles to be displayed [requirement number 7.1.1 of standard UNE-EN 301549:2022 Playing subtitles].
    3. Some pages incorporate a video player that does not have a mode for selecting and playing available audio descriptions [requirement number 7.2.1 of standard UNE-EN 301549:2022 Audio description playback].
    4. Some recorded video may not contain subtitles [requirement number 9.1.2.2 of standard UNE-EN 301549:2022 Subtitles (recorded)].
    5. Some pre-recorded videos on the website do not have audio description or alternative media [requirements number 9.1.2.3 and 9.1.2.5 of standard UNE-EN 301549:2022 Audio description or alternative media (recorded)].
    6. On some pages the information, structure and relationships are not determined by software or have no alternative as text [requirement number 9.1.3.1 of standard UNE-EN 301549:2022 On information and relationships].
    7. On some pages, text images may have been used instead of text to transmit information [requirement number 9.1.4.5 of standard UNE-EN 301549:2022 Text images].
    8. Occasionally, some information in automatic movement does not have controls to pause, control or hide the information [requirement number 9.2.2.2.2 of standard UNE-EN 301549:2022 Pause, stop, hide].
    9. In some documents the images are not labelled or have a generic textual alternative [requirement number 10.1.1.1 of standard UNE-EN 301549:2022 Non-textual content].
    10. In some documents the information, structure and relationships are not determined by software or do not have a text alternative [requirement number 10.1.3.1 of UNE-EN 301549:2022 Information and relationships].
    11. Some documents do not have at least one correct reading sequence defined by software [requirement number 10.1.3.2 of standard UNE-EN 301549:2022 Significant sequence].
    12. In some documents the contrast ratio in text may not be at least 4.5:1 [requirement number 10.1.4.3 of standard UNE-EN 301549:2022 Minimum contrast].
    13. In some documents, text images may have been used instead of text to transmit information [requirement number 10.1.4.5 of standard UNE-EN 301549:2022 Text images].
    14. Occasionally, some documents may not have identified the title of the page [requirement number 10.2.4.2 of standard UNE-EN 301549:2022 Page titles].
    15. Some pages do not indicate the default language used [requirement number 10.3.1.1 of standard UNE-EN 301549:2022 Page language].

  2. Disproportionate burden

    • Not applicable.

  3. Content outside the scope of the applicable legislation.

    1. There may be office automation files in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements. However, every effort has been made to ensure that most of them do.
    2. There may be third-party content that is not developed by or under the control of the Ministry of Health, such as office automation files.
    3. There may be pre-recorded files published before 20 September 2018 that do not fully comply with all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 15 September 2023.

The method used to prepare the statement has been a self-assessment carried out by the company Everycode S.L.

Last review of the statement: 26 September 2024

Comments and contact information

  1. You can submit communications about accessibility requirements (article 10.2.a of Royal Decree 1112/2018), such as, for example:
    • Report any possible non-compliance on the part of this website.
    • Communicate other difficulties in accessing the content.
    • Formulate any other query or suggestion for improvement relating to the accessibility of the website.

    These communication channels are available for the reporting:

    • Accessibility form
    • Office: Paseo del Prado, n.º 18-20 Planta baja, esquina C/ Lope de Vega 28014 Madrid.

  2. According to article 10.2.b of RD 1112/2018, you can also file:

    • A complaint regarding compliance with the requirements of RD 1112/2018.
    • A request for accessible information relating to:
      • Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3(4).
      • Content that is exempt from compliance with the accessibility requirements because it imposes a disproportionate burden.

    The request for accessible information must clearly specify the facts, reasons and request that make it possible to establish that it is a reasonable and legitimate request.

    Requests for accessible information and complaints can be submitted through the Complaints and Suggestions Will open in a new window procedure of the Ministry of Health, as well as the other options set out in Act 39/ 2015, of 1 October, on the Common Administrative Procedure for Public Administrations.

    Communications, complaints and requests for accessible information will be received and processed by the Undersecretariat of the Ministry of Health.

Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision adopted, or the response does not meet the requirements set out in article 12.5, the person concerned may initiate a complaint. Likewise, a complaint may be initiated in the event that the period of twenty working days has elapsed without a response having been obtained.

The complaint can be submitted through the Complaints and Suggestions Will open in a new window procedure of the Ministry of Health, as well as in the other options included in Act 39/ 2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Complaints will be received and processed by the Accessibility Unit of the Ministry of Health.

Optional content

This website meets the requirements of Standard UNE-EN 301549:2019 File pdf. Will open in a new window taking into account the exceptions in Royal Decree 1112/2018.

The Ministry of Health Portal www.sanidad.gob.es, has been created using HTML5 for the content markup and CSS 3 style sheets for the visual design, avoiding as far as possible the use of proprietary technologies that condition the use of certain devices or browsers. These standards guarantee access to the information through any browsing device that supports the W3C recommendations: HTML5, CSS 3.0, level AA.

The styles used have been constructed following the recommendations of the W3C consortium, for version 3 of cascading style sheets and have been validated by means of the CSS code validation tool. Will open in a new window

On the other hand, the HTML from which the different CSSs are used has been validated to check that the parse tree used is correct. The analysis was carried out using the HTML code validation tool Will open in a new window provided by the consortium, and the result of this analysis was positive.

In the event that the user accesses the portal through a browser that does not support style sheets, the structural markup allows the correct visualisation of all the contents. If the no styling option is selected, the pages will be displayed without any visual formatting.

The website is designed for responsive viewing, so it is optimally displayed on tablet and mobile devices.

The Ministry of Health has incorporated the inSuit Will open in a new window universal web accessibility platform on its website. A service that automatically improves the accessibility and usability of the website, making it more accessible and inclusive.

To activate the inSuit platform on the website of the Ministry of Health: activate the inSuit tab on the left-hand side (ACCESSIBILITY TOOLS).

The user will receive technical assistance from the website that will allow them to navigate in a way that is adapted to their needs and preferences.

inSuit technical assistance
Technical assistanceAimed at:
Keyboard navigation Blind people. Allows you to listen to a voice-over of the page content and navigate with the keyboard using numerical beacons.
Navigation for the visually impaired People with reduced vision. Allows you to magnify page content, adjust contrasts and make reading easier for people with dyslexia.
Voice commands People with motor disabilities. Access to all page content through simple voice commands.
Navigation with sound People with motor disabilities who are speech impaired. Allows navigation by emitting any type of sound, by means of a sweep of the available options.
Push button navigation. People with severe motor disabilities. Navigation using any key on the keyboard as a single push button, using a sweep of the available options.
Simple push-button navigation People with cognitive disabilities and older people. Simple mouse navigation with visual highlights and virtual buttons.
Simple navigation with large text Older people or people with limited digital skills. Mouse navigation that allows enlarging the pointer size, highlighting links, changing colour contrast, zooming in on content and structure, switching to a more readable font or special dyslexia font, and text-to-speech buttons on textual content.

Here is a list of the assistance tools that allow people with disabilities to access all the information published in any format on our website: PDFs, images, videos, audios, tables, etc., as well as making it possible to fill in forms in an accessible way.

If you want to find any information related to this website, please use the search application on the top of the page